Information split into blocks
The information regarding clients and loans is split into logical blocks of data. These blocks can be arranged and sorted depending on the status of the loan.
Each block has permission
The blocks are sorted by functionality and permissions which can be added or revoked by administrators.
Editable user data
User data like name, personal ID or email can be edited from the client’s card in the administration panel.
Similar client filter
Option to filter users similar to surname, email and other criteria to detect potential fraud or analyse user family member total loan sum.
Option to compare the incoming loan request with data already gathered. The system will score the probability of loan return based on age, loan amount, days to return the loan etc.
Option to put down notes for specific loans or clients. The notes can be written on any subject in plain text.
User attached notes
View notes regarding a specific client.
Loan attached notes
View notes regarding a specific loan.
Option to create a reminder (for example, reminder that the client promised to repay the loan in 5 days).
Option to detect potential fraud by people using proxy servers to mask their identity.
IP location service
Option to determine an approximate location of the user by their IP address.
Various 3rd party APIs for data exchange can be implemented.
Documents and notifications sent to clients are stored in an archive for every user.
Emails sent to users are stored in an archive for later review.
SMS messages sent to users are stored in an archive for later review.
All the system generated agreements are stored and can be accessed in a user profile.
Invoices that are generated and sent to users can be reviewed in a user profile.
Any files that are uploaded on the server by a client or operator can be reviewed.
You can attach files to a user’s profile (for example, scanned documents or photos)
Actions performed by users and administrators are logged in a technical log (regarding processes taking place on the server), and action log (a more semantic approach – this log lists the actual actions of users and administrators, like approving a loan).
Action logs contain information about the client and the loan. For example, this log would mention that a certain customer applied for a loan, and the loan was successfully issued.
Technical logs contain information regarding the inner processes of the system – which parameters were changed.
Every time a user authorizes, the IP address and time of login is logged.
Manual loan request
It’s possible to make a loan request form within the administration panel manually.
Option to register incoming payments for a specific loan. It is also possible to filter types of loan extensions and other data regarding loans.
Selectable payment order
Option to arrange priorities of the loan payments.
Loan period extension
Option to extend the loan period.
Option to decrease the amount of penalty payments with a discount.
All payment archive
All the incoming and outgoing transactions can be reviewed with ease.
Full loan history
Review a full history of all the loans issued or denied and the resulting actions for a specific user.
Option to create a repayment schedule for a client which is then taken into account by the system.
Signing in clients profile
Option to simulate a login to the public sites client’s profile, while keeping his credentials and passwords private.